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UPthEM – Upskilling Pathways for Employability
                                                                                  № 2019-1-BG01-KA204-062299



               information. Knowing how to communicate is one of the keys par excellence to success in any
               project we undertake. In fact, you can have the best of projects, but if you don't know how to
               communicate, no one will understand what you want to say.

               The difference between having a good communication capacity or not can be the distance
               between the success or not of a project.



                                                         You must
                                                         be able to
                                             Slight knowledge   speak in   Confidence,
                                                                     attitude,
                                             of digital media:
                                             (social networks,   public
                                               podcasts,            discipline
                                             platforms, etc.)        and self-
                                               livestream
                                                                     esteem
                                                                          You must
                                                                          be able to
                                                       Skills that an     have good
                                       Credibility    entrepreneur        non-verbal
                                                      should have in      communica
                                                                             tion
                                                     communication

                                                                          Active
                                         Persuasion
                                                                         listening
                                                   Read and
                                                  write, (good   Empathy
                                                   spelling)


               Interpersonal communication skills are what we use when we communicate face-to-face with
               one or more people. When we talk about interpersonal communication, however, we are not
               just  talking  about  verbal  communication.  The  process  of  interpersonal  communication
               includes all kinds of processes and elements, and is not limited only to what is said, but also
               has to do with how it is said, the context, and other elements that are not so easy to detect with
               the naked eye.  In fact,  most interpersonal  communication is  considered to  be non-verbal.
               Between 80 and 90% of the information exchanged in interpersonal communication is non-
               verbal, through gestures, expressions, postures and tones of voice.



                                       Verbal communication is the transmission of information through
                                       the use of spoken or sometimes written language.
                                       Nonverbal communication includes many different elements, such

              Types of                 as voice tone, facial gestures, body language, proxemics or physical
              interpersonal            contact. Many experts believe that the vast majority of

              communication            communication occurs at this level, often subconsciously.
                                       Virtual communication, that is to say, the one that does not take
                                       place face to face but by means of the use of some type of
                                       technology. It is true that it is increasingly common to use this
                                       method of information exchange as the main tool







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                 The European Commission support for the production of this publication [document] does not constitute an endorsement of the
                contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made
                                               of the information contained therein.
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